Shipping policy

WHEN WILL MY ORDER SHIP?

If all items are in stock, most orders placed on a weekday will leave our warehouse within 48 hours. Orders placed during the weekend will generally ship on Monday. We do however prefer shipments to be in transit throughout the business week, so we often ship orders placed later in the week on the following Monday.

Our 48-hour shipping commitment excludes weekends, holidays, closings due to extreme weather conditions and other related delays. Although we work hard to keep all our products in stock, occasionally out-of-stock items will delay your order. In this case, we will notify you when you place your order by phone, or you will be notified by email when you place your order via our website.

HOW LONG DOES SHIPPING TAKE?

See the map below to estimate how long your order(s) will take to reach you, once they leave our warehouse. Please keep in mind that Courier may not include day the order is picked up, weekends or holidays in these estimated shipping times. Bad weather may occasionally cause shipping delays.

TRANSIT TIMES

 

IF AN ORDER IS RETURNED, THE BUYER IS RESPONSIBLE FOR PAYMENT OF ALL RETURN SHIPPING CHARGES. If any order is returned for failure to provide proper proof of age, or if multiple delivery attempts are unsuccessful, an additional fee will apply for return charges and for any requested reshipment.

MONASTERY GREETINGS IS NOT RESPONSIBLE FOR WEATHER RELATED DAMAGE. Common carriers do not provide climate control over shipments and cannot insure our packages from freezing or extremely hot weather. The purchaser assumes all risk brought on by the weather during shipment. Damage related to the weather and climate during shipment is not the responsibility of Monastery Greetings or the common carrier.

ALL TRANSACTIONS ARE VOID WHERE PROHIBITED BY LAW.